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We've always had good experiences purchasing from Belleze but this chair is not level. It leans to the right. We checked to make sure it wasn't the wheels and discovered it's the center pedestal. It looked like it had been returned, there were taped up areas in the tool packet, so the previous purchaser probably noticed the flaw as well. I would return it but we're in the middle of moving.
I've had such great experiences with Belleze in the past but am disappointed with this chair; it is crooked and leans to the right. We're moving and aren't able to ship it back at this time. It looked like it was a return; some of the packed items had been opened before. So, the previous buyer must have noticed the flaw and returned it.