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I must say this unit went together beautifully and I was impressed with the construction and look of the piece. It did take longer than 60 minutes to construct but I expected that as I do not do this thing often. When it came to the last step installing the fireplace unit I was dismayed to find there were no holes drilled for that. I called customer service and what happened next was astonishing. I talked with Erica M. and she was super understanding and helpful. She worked with me until we came up with a solution to the problem. Besides the unit being beautiful and constructed well the customer service was outstanding. I would highly recommend this product and company. Cathy F.